Thanks for purchasing our products at operated by Living Book Timelines.

Due to the nature of our products being digital, we only provide refunds under exceptional circumstances according to Fair Trading under Australian Law.

We cannot provide refunds under the following circumstances:

- you simply changed your mind
- you misused the product or service in any way that contributed to the problem
- you asked for a service to be done in a certain way against the advice of the business or were unclear about what you wanted
- a problem with a service was completely outside of the business’ control.

If you would like a refund, please notify us at with your contact details, reasons for refund within 14 days of purchase.